Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
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Broadband & Email
Dial-up & Email

Service updates

To hear the latest dial up status, call us free on 0800 169 0199

There is currently no reported problem

Reported	Details	Status
19 November 2008 10:38 AM	Help Desk - Ireland At present we are experiencing problems with our BT Broadband Office helpdesk telephone lines in Ireland. We hope to have this resolved shortly and would like to apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 19 November 2008 03:00 PM
10 November 2008 03:12 PM	Issues with Webmail We are currently investigating a problem which will mean that some users have difficulty accessing webmail via the BT Business Portal. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience.	Resolved
17 October 2008 11:47 AM	BT Business Website We are currently experiencing problems which may mean you have trouble viewing and using the BT Business web site. Our engineers are investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 17 October 2008 12:25 PM
13 October 2008 12:33 PM	Problem in the Crick area We are aware of a problem in the Crick area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01788	Resolved Updated 13 October 2008 01:07 PM
07 October 2008 06:19 PM	Problem in the Worceseter Saint Johns Area We are aware of a problem in the Worcester Saint Johns area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01905	Resolved Updated 07 October 2008 11:43 PM

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