Service status

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To hear the latest broadband status, call us free on 0800 169 0199

There are currently 2 reported problems

Reported	Details	Status
05 January 2009 11:26 PM	Problem in the Colwyn area We are aware of a problem in the Colwyn area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01492	Ongoing
17 December 2008 04:11 PM	Microsoft IE 7 security flaw We are aware that some users are concerned about the recent news reports related to a Microsoft IE 7 security flaw. Please note that if you require any help or assistance related to this issue, please refer to Micorosoft.com. The BT Technical Helpdesk is unable to provide any support in relation to this issue.	Ongoing Updated 20 December 2008 08:30 AM
05 January 2009 11:33 AM	Problem in the Carmarthen area We are aware of a problem in the Carmarthen area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01269, 01437, 01834, 01994	Resolved Updated 05 January 2009 07:32 PM
05 January 2009 07:49 AM	Problem in the Horsley area We are aware of a problem in the Horsley area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01332	Resolved Updated 05 January 2009 08:43 AM
05 January 2009 07:46 AM	Problem in the Kinlochbervie area We are aware of a problem in the Kinlochbervie area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01989	Resolved Updated 05 January 2009 03:00 PM

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