Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
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Broadband & Email
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Service updates

To hear the latest broadband status, call us free on 0800 169 0199

There is currently no reported problem

Reported	Details	Status
17 November 2008 04:09 PM	Problem in the Aberdeen Balgownie area We are aware of a problem in the Aberdeen Balgownie area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 0122 and 01224	Resolved Updated 18 November 2008 03:55 AM
17 November 2008 01:14 PM	Problem in the Toothill area We are aware of a problem in the Toothill area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01793	Resolved Updated 17 November 2008 04:00 PM
16 November 2008 04:14 PM	Problem in the West Harptree area We are aware of a problem in the West Harptree area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01761	Resolved
16 November 2008 04:12 PM	Problem in the Peebles area We are aware of a problem in the Peebles area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01721	Resolved Updated 17 November 2008 12:06 AM
16 November 2008 07:09 AM	Problem in the Reading South area We are aware of a problem in the Reading South area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem and we apologise for any inconvenience this may cause. Dialling code(s) affected:01189	Resolved Updated 16 November 2008 08:10 AM

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