Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
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Broadband & Email
Dial-up & Email

Service updates

To hear the latest dial up status, call us free on 0800 169 0199

There is currently 1 reported problem

Reported	Details	Status
17 December 2008 11:17 AM	Portal Login Failure We are currently experiencing problems which may mean you have difficulty logging into the BT Business website or access Webmail. Our engineers are currently investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 17 December 2008 12:05 PM
17 December 2008 11:10 AM	ISecP Problem We are aware of Business Customers having problems with the Internet Security Pack. This is currently under investigation. We apologise for any inconvenience caused, and ask you to please bear with us as we endeavour to resolve this problem as quickly as possible.	Resolved Updated 17 December 2008 02:00 PM
14 December 2008 07:32 PM	Broadband connection problem We are currently investigating a problem with broadband access and you may be experiencing problems connecting to the service. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience.	Resolved Updated 14 December 2008 10:41 PM
13 December 2008 12:50 AM	Customer Self-care We are currently investigating a problem whereby some business customers may be having difficulty using the "Your Account" page on the BTBroadband Office website. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience.	Resolved Updated 13 December 2008 04:00 AM
12 December 2008 11:57 AM	BT Business Website We are currently experiencing problems which may mean you have trouble viewing and using the BT Business web site. Our engineers are investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 12 December 2008 01:36 PM

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